RCMA has worked diligently to monitor the status and progress of faith-based events and continues to follow the frequent updates that are distributed. Your health and safety are priorities. The amount of information being distributed by federal and state authorities consistently changes, we will continue to monitor mandates and best practices and will determine the specific course of actions to be taken to ensure your safety at our event. Specific modifications and protocols will be determined well in advance of your arrival and will be conveyed in a timely manner to our members.
Follow the links below for our host partners care and cleaning information:
Charlotte Convention Center - We Care Fact Sheet & Charlotte Convention Center
Hilton Charlotte City Center - Hilton- America Clean
The Westin Charlotte - Marriott Commitment
Your Safety is Charlotte's Top Priority
The Queen City and Charlotte’s hospitality community are ready and eager to welcome you to the 2021 RCMA Emerge Conference. Over the last several months, Charlotte has been busy updating our health and safety measures to meet the demands of the current times. That means rewriting our protocols to a standard we call “We Clean With Care.”
In addition to the rigorous facility standards and processes that have been implemented throughout the city, the Charlotte Convention Center received the Global Biorisk Advisory Council® (GBAC) STAR™ Facility Accreditation, making it one of the first facilities in North Carolina to earn this distinction.
Delivering memorable experiences in Charlotte is in our DNA. And in these uncertain times, that means placing your health and safety as our highest priority, which we will always do. In preparation for your upcoming trip, here are a few things you need to know to make your Queen City experience unforgettable.
Practice the 3 W's
Due to the executive order from the North Carolina Governor, it is required that you practice the 3 W’s: Wear a mask in public (both inside and outside), Wait six feet apart, and Wash and sanitize your hands often. Failure to comply will result in removal of the conference. View more information regarding the executive order.
Charlotte Douglas International Airport
The Charlotte Douglas International Airport has implemented safety measures throughout the gate and terminal areas by way of their Keep it Rockin’ campaign to communicate travel best practices. Safety measures include more than 60 hand sanitizer dispensers in the terminals, as well as plexiglass barriers at TSA check-in, ticket counters and store counters. Find a full list of updated travel safety measures at cltairport.com.
Our transportation partners are working diligently to implement and abide by the latest CDC and Mecklenburg County Health Department health and safety travel protocols. All transportation will be provided for attendees arriving at Charlotte Douglas International Airport. For your safety, shuttles will be running at 50% occupancy. Drivers will be required to wear face masks and will block the row behind them to practice social distancing. The shuttle schedules are listed as follows:
Monday, March 1
10 a.m. - 10 p.m.
Shuttle service to depart every 60 minutes from the Charlotte Airport to the Westin Charlotte & Hilton Charlotte Uptown. The last shuttle will depart the airport at 10 p.m. Buses will load on the curb at Zone D.
Tuesday, March 2
10 a.m. - 7 p.m.
Shuttle service to depart every 60 minutes from the Charlotte Airport to the Westin Charlotte & Hilton Charlotte Uptown. The last shuttle will depart the airport at 7 p.m. Buses will load on the curb at Zone D.
Our Charlotte area hotels and hospitality partners have implemented improved individual brand cleaning standards and safety precautions. Common best safety practices include:
- Enhanced signage encouraging social distancing in public spaces
- Increased sanitization and cleaning measures
- No-contact check-in services available
- To minimize contact, hotels have modified housekeeping schedules
- Housekeeping services will be every third day of your stay or upon request
- Bell services are unavailable. Carts are in the lobby for guest use
Dine-in services are available with capacity limits, with many restaurants expanding to-go and al fresco dining offerings. Restaurants may be open for on-premise dining at 50% capacity with six feet of distance between each group of customers. Other best safety practices include:
- Digital or single-use menus
- Outdoor seating at bars may remain open but are subject to reduced capacity limits and other restrictions
- Indoor bar areas remain closed
A curfew has been instated in Mecklenburg County that requires certain businesses and facilities to close to public business between the hours of 10 p.m. and 5 a.m. and limits the sale of alcoholic beverages for on-site consumption between the hours of 9 p.m. and 7 a.m.
Charlotte Convention Center
The Charlotte Convention Center has elevated the health and safety protocols that will benefit you and your attendees during your time in Charlotte. Under the guidance of the Global Biorisk Advisory Council® (GBAC), the center has also integrated needlepoint bipolar ionization (NPBI) air purification technologies into its HVAC systems as another layer of protection to eliminate and neutralize disease-causing pathogens such as COVID-19. Other best practices include:
- Increased cleaning frequency with special attention to high-touch areas
- Electrostatic / disinfectant sprayers in meeting rooms
- Increased hand sanitizing stations
- No-contact food and beverage options