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FSI OneVoice Schedule at a Glance

As of January 18

Monday, January 23

9:00 a.m. - 2:00 p.m.

FSI Board of Directors Meeting (Board Members Only; Closed to Media)

11:00 a.m. – 1:00 p.m.

FSI Council Meetings (Council Members Only; Closed to Media)

1:15 – 3:15 p.m.

Pre-Conference Workshop: Advancing Women in Leadership
(Pre-registration required and additional fees apply)

3:30 – 5:00 p.m.

Opening General Session
Estee Faranda
OneVoice 2023 Chair
CEO, PFS Investments

J. Scott Spiker
Chair, FSI Board of Directors
Chairman & CEO, First Command Financial Services

Dale Brown, CAE
FSI President & CEO

The New Way of Work is Already Here
Heather E. McGowan

When Heather McGowan and her co-author sat down to write The Adaptation Advantage: Let Go, Learn Fast, and Thrive in the Future of Work, which was published in 2020, they didn’t realize just how quickly their predictions would come to pass. The global pandemic led to the transformation of work occurring over not three to five years but three to five weeks. 

Whether the change sprang up almost instantly or evolved more slowly, the new ways of working, learning and leading are already here. Beyond buzzwords and memes, people are simply putting a greater emphasis on culture and trust. Today’s employees and job candidates want to understand the “why” behind the firm and their role. In turn, firms are rethinking how they structure and run their businesses, especially how they attract and retain talent.

McGowan will point the way to moving past “skill sets,” some of which can be “replaced” by technology, and toward transformation that develops uniquely human skills and motivates human potential.

McGowan is an internationally known speaker, writer and Future of Work Strategist. She prepares leaders to effectively react to rapid and disruptive changes in education, work and society. She posits that in the Third Industrial Revolution (late 18th century), we learned in order to work and now, in the Fourth Industrial Revolution, we will work in order to learn continuously. 

5:00 – 6:00 p.m.

Welcome Reception


Tuesday, January 24

7:00 – 8:15 a.m.

Networking Breakfast

8:15 a.m. – 12:15 p.m.

Concurrent Sessions & Networking Breaks

12:15 – 1:30 p.m.

Networking Lunch

1:30 – 2:30 p.m.

CEO Panel: Re-energizing for the Long Run
Following an unquestionably tumultuous period, leaders readying to move forward now face a new set of challenges. They must demonstrate how an organization can “reset,” recharging the energy of its workforce and adapting to new relationships with employees, partners and clients. With permanent shifts in how people want to work, learn and do business, this is a defining moment in leadership.
This panel of veteran CEOs will share insights on how to do more than simply move on, with ideas for becoming more innovative, more human-centered and better positioned for challenges yet to emerge.

  • Amy Webber, CEO, Cambridge Investment Research, Inc.
  • Tim Stinson, President, Cetera Advisor Networks
  • Doug Ketterer, CEO & Founding Partner, Atria Wealth Solutions
  • Moderated by Dale Brown, CAE, FSI President & CEO

2:30 – 3:00 p.m.

Networking Break

3:00 – 5:00 p.m.


5:00 – 6:00 p.m.

Networking Reception

Wednesday, January 25

7:00 – 8:00 a.m.

Community Service Networking Breakfast

8:00 – 11:30 a.m.

Optional Community Service 
(Pre-registration is required) 

Lend a hand to the
FIND Food Bank in preparing food donations for distribution to the local community. FIND provides nearly 24 million pounds of food assistance per year, including nearly 8 million pounds of fresh fruits and vegetables, across 5,000 square miles of southern California.

We will provide a shuttle between the J.W. Marriott and FIND’s Indio warehouse (departing the hotel at 8:15 a.m. and returning approximately 11:30 a.m.). Upon arrival at the warehouse, there will be a brief orientation to the food processing, sorting, storing and distribution activities.

Other Optional Activities
For these activities, attendees are responsible for making their own reservations and transportation arrangements.

Among the amenities at the J.W. Marriott at Desert Springs are swimming pools, a fitness center, tennis and pickleball courts, two championship golf courses and The Spa at Desert Springs.
Visit our Activities page for links to make reservations.

The surrounding area offers awe-inspiring attractions and adventure, including the Palm Springs Aerial Tramway, the shops of El Paseo, The Living Desert Zoo, Whitewater Canyon Preserve, the BMW Performance Center West, and Red Jeep Tours. Visit our Activities page for links to make reservations.

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