Schedule at a Glance

Destinations International is proud to offer many exciting days of education and events at the 2019 Annual Convention. The below schedule is an outline of the week's activities.

*Schedule is subject to change.

 
 Saturday, July 20
 
9:00 AM - 5:00 PM    CDME Course, Day 1: Strategic Issues in Destination Management
Click here to register

Instructors: Maura Gast and David Holder

Knowledge outcomes 
  • Understand what it means to be a destination marketer, manager and leader.
  • Understand global and national constraints, opportunities and trends affecting destination marketing and management.
  • Learn the key factors and new initiatives that make destination marketing professionals and organizations successful.
  • Discern the destination visioning and strategic planning process and how the community and
  • industry become stakeholders in branding and tourism development.
  • Know the latest thinking and solutions to current destination issues and challenges such as branding, funding, performance accountability, community relations/advocacy, industry partnerships and visitor relationship management.
Parkview/Aubert, Mezzanine Level - Marriott St. Louis Grand
 
9:00 AM - 5:00 PM    CDME Course, Day 1: Destination Leadership
Click here to register

Instructors: Craig Davis and Kathleen Frankford

Knowledge Outcomes
  • Discuss the essence of leadership and the qualities needed to excel, both for your organization and within the community.
  • Review the factors that contribute to organizational success, including organizational values, and company culture.
  • Adopt key leadership concepts and discuss the importance of emotional intelligence
  • Demonstrate the implications of not following best practices in financial leadership, and review the benefits of doing a comprehensive organizational assessment.
  • Highlight essential communications tools including the business plan, annual report, stakeholder meetings, and others.
  • Discuss key human resources practices such as salary studies, handbook development, job descriptions and performance evaluations.
  • Understand how to find the right board member, the benefits of solid board governance, and effective ways to communicate with your board.
  • Consider the importance of crisis communications and how you can ensure your DMO is prepared.
Portland/Benton, Mezzanine Level - Marriott St. Louis Grand
 
 Sunday, July 21
 
9:00 AM - 5:00 PM    CDME Course, Day 2: Destination Leadership
Click here to register

Instructors: Craig Davis and Kathleen Frankford

Knowledge Outcomes
  • Discuss the essence of leadership and the qualities needed to excel, both for your organization and within the community.
  • Review the factors that contribute to organizational success, including organizational values, and company culture.
  • Adopt key leadership concepts and discuss the importance of emotional intelligence
  • Demonstrate the implications of not following best practices in financial leadership, and review the benefits of doing a comprehensive organizational assessment.
  • Highlight essential communications tools including the business plan, annual report, stakeholder meetings, and others.
  • Discuss key human resources practices such as salary studies, handbook development, job descriptions and performance evaluations.
  • Understand how to find the right board member, the benefits of solid board governance, and effective ways to communicate with your board.
  • Consider the importance of crisis communications and how you can ensure your DMO is prepared.
Portland/Benton, Mezzanine Level - Marriott St. Louis Grand
 
9:00 AM - 5:00 PM    CDME Course, Day 2: Strategic Issues in Destination Management
Click here to register

Instructors: Maura Gast and David Holder

Knowledge Outcomes
  • Understand what it means to be a destination marketer, manager and leader.
  • Understand global and national constraints, opportunities and trends affecting destination marketing and management.
  • Learn the key factors and new initiatives that make destination marketing professionals and organizations successful.
  • Discern the destination visioning and strategic planning process and how the community and
  • industry become stakeholders in branding and tourism development.
  • Know the latest thinking and solutions to current destination issues and challenges such as branding, funding, performance accountability, community relations/advocacy, industry partnerships and visitor relationship management.
Parkview/Aubert, Mezzanine Level - Marriott St. Louis Grand
 
1:00 PM - 2:45 PM    Association Executive Committee Meeting Lucas, 21st Floor - Marriott St. Louis Grand
 
3:00 PM - 4:45 PM    Foundation Executive Committee Meeting Flora, 21st Floor - Marriott St. Louis Grand
 
4:00 PM - 5:00 PM    DMAP Board Meeting Hawthorne, 21st Floor - Marriott St. Louis Grand
 
6:00 PM - 9:00 PM    Joint Board and Former Chairs Dinner Gateway Terrace, 18th Floor - Hyatt Regency St. Louis At The Arch
 
 Monday, July 22
 
8:00 AM - 5:00 PM    DMAP Board Meeting Hawthorne, 21st Floor - Marriott St. Louis Grand
 
9:00 AM - 11:00 AM    Association Board Meeting Crystal Ballroom, 20th Floor - Marriott St. Louis Grand
 
9:00 AM - 5:00 PM    CDME Elective, Day 1: Destination Organization Human Resources
Click here to register

Instructor: Jennifer Johnson
Parkview/Aubert, Mezzanine Level - Marriott St. Louis Grand
 
9:00 AM - 5:00 PM    CDME Elective, Day 1: Destination Positioning & Branding
Click here to register

Instructors: Cody Chomiak, Doug McClain, and Jonathan Freeze
Portland/Benton, Mezzanine Level - Marriott St. Louis Grand
 
11:30 AM - 1:00 PM    Joint Board Meeting and Lunch Crystal Ballroom, 20th Floor - Marriott St. Louis Grand
 
1:15 PM - 3:15 PM    Foundation Board Meeting Crystal Ballroom, 20th Floor - Marriott St. Louis Grand
 
6:00 PM - 8:00 PM    Leadership Reception 360 Rooftop Bar - Hilton St. Louis at the Ballpark
 
 Tuesday, July 23
 
7:00 AM - 2:00 PM    Golf Tournament supporting the Foundation
Click here to register
Gateway National
 
8:00 AM - 2:30 PM    Fundamentals of Destination Organizations

Click here to register

Instructors: Maura Gast, Kristin McGrath, and Jack Wert

The Fundamentals is an interactive educational course focusing on evolving trends in the travel and tourism industry and marketplace and how destination organizations successfully align with these changes. Key to this success are the operations of the destination organizations and its place within the travel and tourism industry. Some of the key topics covered include:

  • The destination organization's evolving role and value to the destination.
  • The destination organization’s operating environment and structure.
  • Marketing and Management
  • Strategic Planning
  • Research/Data Analysis
  • Technology
  • Leisure & Convention Sales
  • Engaging tourism stakeholders in destination place-making
  • Super trends for destination organizations
  • DMAP Accreditation and CDME Credential
*Please note this is in substitute of the PDM Fundamentals of Sales course*
223 - America's Center
 
9:00 AM - 12:00 PM    CDME Elective, Day 2: Destination Organization Human Resources
Click here to register

Instructor: Jennifer Johnson
Parkview/Aubert, Mezzanine Level - Marriott St. Louis Grand
 
9:00 AM - 12:00 PM    CDME Elective, Day 2: Destination Positioning & Branding
Click here to register

Instructors: Cody Chomiak, Doug McClain, and Jonathan Freeze
Portland/Benton, Mezzanine Level - Marriott St. Louis Grand
 
12:00 PM - 6:00 PM    Registration Washington Lobby - America's Center
 
1:30 PM - 3:30 PM    Civitas Funding Forum (Supporting the Destinations International Foundation)
The Forum is dedicated to energizing, educating, and empowering destinations to make the most of their funding options. Among various topics, Forum attendees can expect to develop a strategic funding outline customized to their organization and destination through an interactive workshop that will leave them inspired.

If you have not registered for Annual Convention, you can register for the Forum as an add-on to your Convention registration.

If you have registered for Annual Convention,
  • Log into member portal
  • Click Events at the top of the page
  • Click 2019 Annual Convention
  • My Agenda
  • Click the “plus” button next to the “Civitas Funding Forum” to add the session to your cart
  • Checkout and pay
240 - America's Center
 
1:30 PM - 3:30 PM    Expedia Group Media Solutions Insights Summit
Learn More
230 - America's Center
 
4:00 PM - 5:30 PM    Opening Keynote Featuring Ryan Estis
Presented by PCMA

Ryan Estis understands the challenges business leaders and top performers face, because he’s been in their shoes. He spent 15 years helping companies connect with employees and customers as an ad agency executive, building a client roster of category leading brands. Nine years ago,  he decided to put that experience into practice and launch his own research and learning organization. Ryan is afforded an inside look at what the world’s best companies do differently and he shares that insight by helping clients initiate change, improve performance and deliver growth.
Hall 3 - America's Center
 
6:00 PM - 8:00 PM    Welcome Reception
Sponsored by Explore St. Louis 

Explore St. Louis is proud to host the welcome reception for the Destinations International 2019 Annual Convention attendees on Tuesday, July 23 at Ballpark Village.


The evening includes great fun and a lot of local
flavor including appearances from St. Louis Cardinals Fredbird and St. Louis Blues Louie. Guests will enjoy dinner, dessert and full bar service from 6-8 p.m. St. Louis Cardinals Hall of Fame will be open for guests to participate in a one-of-a-kind experience. history of the St. Louis Cardinals will be on full display along with one of the largest collections of team memorabilia and artifacts. On the Main Stage, local artist DJ Nune will get the party started making way for the debut performance of the DI House Band. Guests can end the night with our photo op in the Crown Room or they can choose to have a little fun with bull riding and line dancing in PBR.

Roundtrip transportation will be provided for the evening (America’s Center Complex to Ballpark Village).

Ballpark Village
 
 Wednesday, July 24
 
7:15 AM - 8:15 AM    Breakfast in The Exchange Hall 1 and 2 - America's Center
 
7:15 AM - 4:00 PM    Registration Washington Lobby - America's Center
 
7:15 AM - 4:00 PM    The Exchange: Exhibition Hall Hall 1 and 2 - America's Center
 
8:30 AM - 10:00 AM    Keynote Session Featuring Global All-Stars

Presented by Miles Partnership

Ideas, Insights & Innovation from Around the World

Now in its eighth year at Destinations International’s Annual Convention, Global All-Stars serves as an incredible platform for exciting new ideas, insights and innovation from around the world. In 2019, the speakers will cover the topical theme of trust, focusing on “Trust in Places, Products and People." Covering “Trust in Place,” Signe Jungersted, formerly with Wonderful Copenhagen, will share what the destination organization has learned through successfully managing the challenge of overtourism. “Trust in Products” will feature insights from Vibram’s Allon Cohne on the 82-year-old global brand where consumer trust and confidence is not only central to their business, but also helped inspire an Academy Award-winning film. Finally, in “Trust in People”, we’ll hear from Mark Ellwood with Conde Nast Traveler on how a group of entrepreneurs, dreamers and visionaries are reshaping travel and tourism’s future. You won’t want to miss a minute of the inspiration and insights from Global All-Stars 2019.

Hall 3 - America's Center
 
10:00 AM - 4:00 PM    Give Back to St. Louis, CSR Activity

Destinations International is proud to partner with Explore St. Louis and the Boys & Girls Clubs of Greater St. Louis (BGCSTL) to give back to the community and help those families in need. Join us to help fill backpacks with school supplies that will benefit the Adams Park club.

Washington Lobby - America's Center
 
10:15 AM - 12:00 PM    Educational Sessions America's Center
 
11:30 AM - 1:30 PM    Lunch in The Exchange Hall 1 and 2 - America's Center
 
1:00 PM - 4:00 PM    e·volve & el·e·vate stage
New this year in The Exchange—big wisdom in little time. The e·volve & el·e·vate stage will feature a rotating schedule of 15 minute sessions dedicated to elevating the game in this evolving industry. Topics will cover tech and data, leadership and management, advocacy and community engagement, social media, and more. Annual Convention participants can grab quick learning in a short time frame and move on to network and visit the exhibits.
Hall 1 and 2 - America's Center
 
2:00 PM - 3:30 PM    Educational Sessions America's Center
 
4:00 PM - 5:30 PM    Keynote Session Featuring Sarah Robb O'Hagan

Sarah Robb O'Hagan is an executive, activist and entrepreneur. In a fast-paced presentation, Sarah will show a roadmap for becoming the most "extreme" version of yourself by operating at the edge of your potential and by building highly-collaborative, focused and successful teams. Drawing on her decades of experience at some of the world's most influential brands, she will share practical takeaways including how to make failure your fuel and bring out the "extreme" in others.

Hall 3 - America's Center
 
5:30 PM - 7:00 PM    DMAP Reception Ballroom Prefunction - America's Center
 
 Thursday, July 25
 
7:15 AM - 8:15 AM    Breakfast in The Exchange Hall 1 and 2 - America's Center
 
7:15 AM - 4:00 PM    Registration Washington Lobby - America's Center
 
7:15 AM - 4:00 PM    The Exchange: Exhibition Hall Hall 1 and 2 - America's Center
 
8:30 AM - 10:00 AM    Keynote Session Featuring Arwa Mahdawi
Presented by Brand USA

Arwa Mahdawi is a London-born, New York-based writer, brand strategist, and diversity consultant. Arwa writes a weekly column for the Guardian covering everything from politics to pop culture and speaks to companies around the world about diversity in the workplace.
Hall 3 - America's Center
 
10:00 AM - 4:00 PM    Give Back to St. Louis, CSR Activity

Destinations International is proud to partner with Explore St. Louis and the Boys & Girls Clubs of Greater St. Louis (BGCSTL) to give back to the community and help those families in need. Join us to help fill backpacks with school supplies that will benefit the Adams Park club.

Washington Lobby - America's Center
 
10:15 AM - 12:00 PM    Educational Sessions America's Center
 
11:30 AM - 1:30 PM    Lunch in The Exchange Hall 1 and 2 - America's Center
 
1:00 PM - 4:00 PM    e·volve & el·e·vate stage
New this year in The Exchange—big wisdom in little time. The e·volve & el·e·vate stage will feature a rotating schedule of 15 minute sessions dedicated to elevating the game in this evolving industry. Topics will cover tech and data, leadership and management, advocacy and community engagement, social media, and more. Annual Convention participants can grab quick learning in a short time frame and move on to network and visit the exhibits.
Hall 1 and 2 - America's Center
 
2:00 PM - 3:30 PM    Educational Sessions America's Center
 
4:00 PM - 5:30 PM    Keynote Session Featuring Brian Kelly and Jamie Clarke
Brian Kelly is the founder and CEO of The Points Guy (TPG), the preeminent voice when it comes to loyalty programs, credit cards and travel. Kelly launched TPG in 2010 during his time as a Wall Street road warrior, where he developed his keen sense for maximizing travel experiences while minimizing spending. Since then, Kelly has grown the company into a powerhouse travel and lifestyle media platform, receiving 10 million unique monthly visitors and more than 3 million followers on social media.

From the 2018 Stanley Cup Champion Washington Capitals to the heights of the Seven Summits to the peaks of business success, Jamie Clarke draws from his unique position as a winning performance coach and an accomplished adventurer turned acclaimed entrepreneur to help you develop your team, establish your purpose and succeed in any endeavor.
Hall 3 - America's Center
 
5:30 PM - 6:30 PM    CDME Graduation Reception Second Floor Atrium - America's Center
 
8:00 PM - 10:30 PM    Grand Celebration Anheuser-Busch Brewery