Agenda

Topics Include

New and Expanding Cloud Revenue Opportunities  |  Video Transition Technologies   
Applications for Improved Customer Experience  | IoT Solutions for the Rural Service Provider
Premise-based and Hosted PBX Enterprise Solutions  |  Smarter SIP End Points

Monday, October 1, 2018
1:00 PM - Registration Opens
2:00 PM - 4:00 PM What's Bright @ STAR LITe Pre-Conference Workshop
Digitizing the Customer Experience
Please welcome Assemble—a new CSSA partner. They are a Seattle-based software services provider that automates basic processes to improve customer onboarding, customer retention and customer growth. Gain a competitive edge. Learn about what’s next and how integrating affordable solutions makes your team more productive, and leads to increased customer satisfaction.

Cloud Sourcing Next-Gen Voice
Alianza makes cloud communications radically better for service providers with our Cloud Voice Platform. Discover how our web-scale, turnkey, virtualized software solution helps telcos: 1) launch new business service, 2) Expand into new areas and 3) Replace TDM and VoIP 1.0 networks with a lower cost, simpler, more agile platform.
5:30 PM - 6:30 PM Welcome Reception
Tuesday, October 2, 2018
7:00 AM - 8:00 AM Registration and Continental Breakfast
8:15 AM - 8:50 AM STAR Opening Session (for Service Providers)
Come hear CSSA’s latest initiatives for “Keeping you in Gear” as we begin the day with an Association update and pre-view topics featured during the Savannah STAR Technology Conference.
9:00 AM - 10:00 AM Breaking News on the Horizon from ESI
ESI is expanding to new horizons. Engineers have worked diligently to develop a tight integration with Asterisk-based software, and have emerged with a highly-advanced offering that allows for tremendous flexibility and endless possibilities into the future. This new generation of IP products will not only be easy to use, but also extremely advanced in terms of technology, functionality and features.
9:00 AM - 10:00 AM KAON Video
Innovative set-top solutions for the next- generation OTT service offering.
10:00 AM - 10:30 AM Vendor Showcase Open
10:30 AM - 11:30 AM Polycom- Better Together
Don’t miss this session as Polycom’s Global Manager of ITSP Business Development, Darren Knapp, discusses the impact of the merger between Plantronics and Polycom. He’ll also cover new technology innovations such as Polycom’s new PDMS-SP cloud tools, new phones, ATA’s and much more.
10:30 AM - 11:30 AM Introducing Customer Performance Equipment
When just connecting is not enough. Today’s broadband customer demands more from their home gateway and network. Zyxel not only makes the connection, but now offers some of the highest performing CPE in the market. Take a look at the new routing and wireless mesh solutions that meet the performance criteria for tomorrow.
11:30 AM - 1:00 PM Lunch and Vendor Showcase Open
1:00 PM - 2:00 PM The Patton Cloud
The Patton Cloud empowers and simplifies Edge Services, Hosted Telephony, SIP Trunking, Security, and IoT Cloud Connectivity making those services easily deployable, manageable, and accessible. Learn more about Patton’s network orchestration tools and micro services powering Unified Communications.
1:00 PM - 2:00 PM Disrupting the Managed Wi-Fi Router Market
TP-Link is the world’s #1 provider of consumer Wi-Fi networking devices, shipping products to over 120 countries and hundreds of millions of customers. By leveraging their market leadership, TP-Link is disrupting the carrier managed router market with new price-to-performance ratio. This session will introduce the new carrier-grade managed routers as well as other Wi-Fi access gear available from TP-Link.
2:00 PM - 3:00 PM Vendor Showcase Open
3:00 PM - 4:00 PM Business Sales Forum
3:00 PM - 4:00 PM Comtrend- A New, Better Way of Managing Wireless- and You’re Already Half Way There.
Your customers are rapidly increasing their wireless usage. Sadly, complaints and support related service calls seem to follow that trend. That’s said, we know that many times it is their unique circumstances, not your Internet connection that are to blame. Join our discussion regarding HARMONY, our Hybrid Whole-Home Solution that utilizes a combination of Powerline (wired) and Wireless Mesh to extend Smart Wi-Fi throughout the home. Better yet, we reveal how Comtrend's gateway can become Mesh Point #1 in their grow-only-as-needed Wireless network. Also covering: standard practice of charging for Managed Wireless, educating your customers, and advanced troubleshooting tools.
5:30 PM - 7:00 PM Reception At the Historic Pirate's House and Comical Performance by Front Porch Improv
Wednesday, October 3, 2018
7:00 AM - 8:00 AM Breakfast
8:00 AM - 9:00 AM Digital Lifestyle Solutions
iView blends innovation, quality and value in each product to create a better and more advanced life. In this presentation, iView will highlight their innovative and affordable connected lifestyle solutions.
8:00 AM - 9:00 AM Mitel Hospitality: Evolution to Applications
In this conversation we will discuss the legacy solutions of Mitel that helps it dominate telephony in hospitality. We will discuss the changing landscape of the hospitality industry including outside forces that are forcing change. Finally we will look at what the hospitality industry can do to protect their market share and increase guest engagement.
9:00 AM - 9:15 AM Break
9:15 AM - 10:15 AM The Power of Fixed Wireless
This session will explore the next-generation of fixed wireless solutions now available from Mimosa Networks. Mimosa’s solutions reach rural areas with broadband internet service using Hybrid Fiber-Wireless delivering high-speed internet access with speeds more than 300 Mbps.
9:15 AM - 10:15 AM Session To Be Determined
10:30 AM - 11:00 AM You Tell Us Closing Forum (for Service Providers)
This open forum session is designed to provide the association staff with feedback on solutions presented during the conference, guide future conferences and discuss what products and/or services CSSA should be developing that can help our industry and Membership.
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