Access the printable agenda here.

Conference Topics Include:

New SIP Endpoint Solutions for Metaswitch

Latest in Wi-Fi 6 (802.11ax) & Managed Wi-Fi Mesh

Physical Security Solutions for Residential and Commercial

IoT Solutions for the Rural Service Provider

Open Sourced PBX System

Broadband CPE and Remote Management

Hosted PBX Solutions & SIP Trunk Services

CyberSecurity Solutions for SMB

OTT Video Devices to Leverage Streaming Trends


Wednesday, October 16, 2019
2:30 PM - 3:20 PM Securing Telco Critical Infrastructure
The Sera4 Teleporte keyless access control solution for Critical Infrastructure Protection is real-world proven through multiple global customers with 20k+ users, 20k+ active locks, millions of virtual keys, millions of unlock events, and already supports 500+ different smartphones. Sera4 also allows you to unlock/access locks without smartphone data coverage. Teleporte simultaneously delivers operational efficiency, audit compliance, and increased security. Attend this session to learn more about Sera4.
2:30 PM - 3:20 PM ESI is the Complete Package
Don’t let your customers be taken. The ESI product family helps you sell them what they need at the right price with a lifetime warranty on new phones and eSip. Did you know that ESI phones are also MetaSwitch certified? Come see why ESI is the best for you and your customer.
3:20 PM - 3:30 PM Break
3:30 PM - 4:20 PM Disrupting the Managed Router Market
In this session TP-Link, a leading global manufacturer of network equipment, will provide an update on TR-069 management integration with their industry-leading Ethernet outer series. Learn more about what current and future products will be capable of TR-069 management and the ACS platforms they are compatible with.
3:30 PM - 4:20 PM New Products from Avaya
Avaya will discuss their new Huddle Room solution and demo the CU-360 with additional Huddle Cameras and new conference phone. Additionally, Avaya Call Reporting will have a completely new HTML5 GUI interface. The presentation will also include details on new J-series IP sets.
5:30 PM - 6:30 PM Welcome Reception for Attendees and Exhibitors
Thursday, October 17, 2019
7:00 AM - 8:00 AM Registration and Breakfast
8:00 AM - 8:45 AM STAR General Session (for Broadband Service Providers)
Come hear CSSA’s latest initiatives for “Keeping You in Gear” as we begin the day with an Association update and preview topics featured during the Kansas City STAR Technology Conference.
9:00 AM - 9:50 AM Stronger, Smarter Locks for Home, School & Business
10X Stronger than a deadbolt, HAVEN offers products that can be controlled manually or via key fob and mobile app. With the launch of their new Lockdown system, HAVEN offers a unique solution to address active threats at Schools and businesses. This session will provide a product overview and discuss the business opportunity for rural carries to offer HAVEN Lock solutions.
9:00 AM - 9:50 AM The Power of Choice: Developing Robust Communication Strategies in a Cloud-Enabled Future
Each customer’s needs are different, so how can a one-size-fits-all approach to cloud communications be enough? Learn how you can offer your customers choice on when and how they go to the cloud with Mitel’s broad portfolio of on-site, public, hybrid and private cloud options built on a flexible, open architecture.
10:00 AM - 10:30 AM Vendor Showcase Open
10:30 AM - 11:20 AM New and Innovative Tech for Video Surveillance
Hikvision is the world's leading provider of innovative security products and solutions. This session will cover some of the new technologies available for video surveillance such as intrusion detection, human recognition, analytics and more.
10:30 AM - 11:20 AM Comtrend’s CAF II Report Update: Which Solution is Best for You?
Greater options are now available for your CAF II reporting requirements. Comtrend will discuss three solutions, each bringing a unique set of options and features. These solutions not only satisfy CAF II’s rigorous testing and reporting requirements, but go further to offer integrated options to assist with Customer Service, Parental Controls (with and without TR-069), and advanced analytics. A representative from Comtrend’s solution partner, Finepoint, will be present to discuss their option, and the Router Limits and Comtrend ACS 3.0 will be revealed in detail.
11:30 AM - 1:00 PM Lunch and Vendor Showcase
1:00 PM - 1:50 PM Easy & Efficient CAF-II, WiFi Management, and so much more with NISC!
Good news! The customer premise equipment (CPE) you have deployed is likely already able to perform the FCC-mandated speed and latency tests. All you need is a remote device management and CAF-II reporting system - such as the NISC User Services System (USS) - that supports marking test devices, scheduling and compiling the reports required in a highly automated fashion. Within USS you also get full lifecycle management of the subscriber’s broadband experience via a globally proven TR-069 ACS with operations management, customer care, subscriber self-care web and mobile experiences. USS is further differentiated in proven hardware independence with plug-and-play compatibility for TR-098 and TR-181 CPE. Further, newly released automated workflows spanning field tech installations, automated inventory management, and bill pay management are enabled through NISC’s leading iVUE® enterprise platform and inside a company where your voice counts, and your business gains in a cooperative membership structure. Come learn more in this engaging session.
1:00 PM - 1:50 PM Generating New Cloud Revenue Opportunities
CounterPath is the leading provider of UCaaS and softphone applications. CSSA members now have access to CounterPath’s world class UCaaS solutions that works across all call control platforms. Learn more about how these products will work across geographic and operations borders to provide a seamless customer experience while helping your business remain competitive with new SaaS revenue streams. This session will demonstrate the products, use cases, sales resources, and portals available to you specifically for CSSA members.
2:00 PM - 2:50 PM STOP THE TRUCK ROLL: Manage all your Poly Hardware from 1 cloud-based platform
Reduce costs and speed up service to your clients: Poly Device Management Software for service Providers (PDMS-SP) is designed and distributed at no charge by Poly (Formerly Polycom) to Service Providers in order to configure, diagnose, upgrade, provision, asset inventory all of your phones & ATAs from 1 cloud web based portal. Come see all what you can do LIVE.
2:00 PM - 2:50 PM Wi-Fi 6: What does this mean for my Subscribers and me?
A new Wi-Fi standard is coming soon are you ready? Our industry is a promising improvement over existing Wi-Fi to support more connected devices and higher performing bandwidths in the home. We’ll look into what Wi-Fi 6 is and how it benefits the Subscribers as well as the Service Provider. Discover what features Wi-Fi 6 will deliver for home and small business networking applications. What kind of devices are needed to take full advantage of this new Wi-Fi 6 and still have the ability to use existing Wi-Fi with this new standard.
3:00 PM - 7:00 PM Tour of Arrowhead Stadium- Home of the NFL's Kansas City Chiefs and Networking Reception (included in registration)
Friday, October 18, 2019
7:00 AM - 8:00 AM Networking Breakfast
8:00 AM - 9:00 AM Business Sales Forum
9:15 AM - 10:00 AM You Tell Us Closing Forum (for Broadband Service Providers)
This open forum session is designed to provide the Association staff with feedback on solutions presented during the conference, guide future conferences and discuss what products and/or services CSSA should be developing that can help our industry and Membership.
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