Attendee FAQs

Attendee FAQs

All of us at Campus Management are thrilled that you’ll be attending this year’s conference. If you are attending CampusInsight for the first time, you may be wondering what to expect. This page contains information that should help you get the most out of your experience at CI2019.

What is CampusInsight?

CampusInsight is a week-long event that contains two components: Pre-Conference Training and the Annual Users Conference. Campus Management hosts CampusInsight, and this event is held for those organizations that use our products and services.

What are the differences between CampusInsight’s “Pre-Conference” and “Users Conference” events?

CampusInsight Pre-Conference Training takes place over a two-and-a-half days (Monday, March 25 – Wednesday, March 27 at noon). Pre-Conference Training provides in-depth, technical training on the use, optimization, and functionality of all products in the Campus Management product suite.

The second event is the CampusInsight Users Conference. This event immediately follows our Pre-Conference Training. It, too, is two-and-a-half days in length, and begins at 1:00 on Wednesday, March 27 and concludes on Friday, March 29. The Users Conference consists of a General Session and Keynote Presentation, formal and informal networking, and dozens of topic-specific breakout sessions that contain information about how you can best leverage our products to achieve the optimal business practices for your institution.

At both Pre-Conference Training and the Users Conference, you are able to meet Campus Management’s technical experts, managers and executives face-to-face, and also meet and learn from each other as colleagues in higher education.

Where can I find the agendas for the Pre-Conference training and the Users Conference?

Hover over the Schedule at a Glance tab in the top navigation to view the full schedules for Pre-Conference Training and Conference information. Agendas will be posted in December.

Do I need to register in advance for any training sessions or breakout sessions?

Yes, registration is required for Pre-Conference Training and for the Users Conference. For full registration information, please select the “Register Now” link when available. You must register specifically for each Pre-Conference Training class you wish to enroll in, as they are priced individually. If you are attending the Users Conference on Wednesday afternoon through Friday, you do not need to register for each breakout session, simply register for the conference and attend any breakout sessions you like.

Can I bring family members or significant others to CI2019?

Pre-Conference Training and Conference sessions are not open to guests. However, for a fee of $85 per event, you may bring a guest to the Wednesday evening Welcome Reception & Dinner in the Expo Hall and to the Thursday night client party. You may pay the additional guest fee when you register for CI2019.

Is there a parking fee at CI2019?

Rosen Shingle Creek has complimentary self-parking for those who are staying at the hotel and attending the conference.

Which user conference sessions should I attend?

The Conference consists of several tracks and each track consists of several breakout sessions. This year’s Users Conference tracks can be found under the Track Descriptions link. Our full schedule online provides detailed descriptions of the breakout sessions that are in each track.

On the first day of the Users Conference, March 27, please plan on attending the General Session at 1:00 pm.

Courtesy Tip: During sessions and presentations, please remember to silence your cell phones and devices. Also, sessions may not be recorded in any way.

What Internet, fax, and other business services will be available and where will I find them?

There will be e-mail stations located near the CampusInsight hospitality desk with a printer. There is also a hotel business office across from the CampusInsight hospitality desk that you may find useful for your business needs.

Will there be vendor exhibits?

Yes. Please visit our exhibitors in the Meal & Expo Hall on the first level. Exhibits begin during lunch on Wednesday and run through lunch on Friday.

What should I wear?

The dress code for CampusInsight is “business casual.” Note that session and training room temperatures may vary during conference days and from room to room. Therefore, we suggest that you bring a sweater or light jacket for your comfort. As Florida’s weather can change quickly, we also suggest that you include suntan lotion, sunglasses, a hat or cap for sun protection, and an umbrella.

Tip: The hotel convention center space is large, so please be sure to pack comfortable shoes.

Will you provide breakfast, lunch, or dinner?

Each day of the week we will serve a hot buffet breakfast, buffet lunch, and morning and afternoon coffee breaks to the attendees registered for Pre-Conference Training and/or Users Conference. On Wednesday, there is a Welcome Reception & Dinner in the Expo Hall from 5:30 to 7:00 pm. On Thursday we kick up the fun with our client party from 6:30 – 10:00 pm.

What kind of entertainment will be available?

There are two entertainment events scheduled for CI2019. The first event is the CI2019 Welcome Reception & Dinner in the Expo Hall from 5:30 to 7:00 pm. Please join us to dine, visit with our exhibitors and meet your peers in a fun and relaxed atmosphere!.

On Thursday, March 28, we will host our client party at Rosen Shingle Creek from 6:30 to 10:00 pm. Your conference registration allows you to attend the party at no additional cost. You may purchase additional guest tickets when you register for the conference at $85 each.

How do I get to the Thursday night party?

We are pleased to note that the event is located onsite at our host hotel, the Rosen Shingle Creek. If you are staying at a different hotel, you may self-park your vehicle for free at the Rosen Shingle Creek for the party.

Will there be a Hospitality Desk at CampusInsight?

Yes, the CampusInsight registration/hospitality desk is located at the bottom of the escalators in the Gatlin meeting space at the Rosen Shingle Creek.

Hospitality Desk Hours (for registration and assistance):
Sunday: 4:00 pm to 7:00 pm
Monday: 7:00 am to 5:00 pm
Tuesday: 7:00 am to 5:00 pm
Wednesday: 7:00 am to 5:00 pm
Thursday: 7:00 am to 5:00 pm
Friday: 7:00 am to 1:00 pm

How will I find my Customer Engagement or Account Manager at CampusInsight?

Our Customer Engagement and Account Managers will have a room, The Meeting Spot, located near the Main Stage Events room starting on Wednesday afternoon. To find your Customer Engagement or Account Manager, just stop by the room.

How long does it take to get to the local airport?

The Orlando International Airport (MCO) is located 11.8 miles or about 14 minutes away from The Rosen Shingle Creek. The address of the hotel is 9939 Universal Blvd, Orlando, FL 32819.

Either taxi or Uber service can be used between the airport and hotels.

Rosen Shingle Creek

  • An Uber from the Orlando airport will cost up to $50 one way, depending on peak travel times.
  • A taxi from the Orlando airport will cost up to $70 one way.
  • For shuttle information click here:

Can I provide you with feedback regarding my CI2019 experience?

Yes. After the conference, we provide attendees with a survey questionnaire through which they can submit ideas, suggestions, and comments for consideration. You can also send suggestions to your Campus Management Customer Engagement Manager or Account Manager or visit the CampusInsight registration/hospitality desk to share your feedback.

Can I provide suggestions for next year’s CampusInsight?

Yes. Remember, CampusInsight is YOUR conference – so we invite you to be a part of it! If you would like to volunteer for the committee that will start planning for our next conference, CI2020, please send an e-mail message to Danielle Valderrama –

What is the hotel registration procedure and cut-off date?

Hotel details can be found on the Hotel and Travel page. The Hotel and Travel page will be available in December.

May I record the sessions at the conference?

Attendees may not record any of the pre-conference or conference sessions.

Who do I contact if I have further questions regarding CampusInsight?

For general Users Conference and Pre-Conference Training information, contact Danielle Valderrama:

For conference tracks/sessions questions, contact Renee Pacini:

For sponsorship questions, contact Emily Busse:

Thank you for your interest in the CampusInsight 2019 conference. We look forward to seeing you!

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