7th Annual NCAL Day

October 6


Join us for the 7th Annual NCAL Day for a full day of educational offerings designed to bring a plethora of resources to aid your community on every level of your quality efforts. NCAL Day will provide tangible solutions to common challenges, as well as cutting-edge technologies to ensure that each community can meet, reach and exceed their Quality Initiative goals. Engaging keynote speakers Matt Long and John Nance will share their secrets and best practices for motivating your team to promote and achieve the highest levels of quality.

NCAL Day is sponsored by:

Opening Keynote Speaker: Matt Long

Matt Long's life as a competitive athlete served him well through high school, college, and into a career as a New York City Firefighter...until December 22, 2005. As he cycled to work early that morning, he was struck and run over by a 20-ton bus making an illegal u-turn. The injuries he sustained took him to the brink of death, and his doctors doubted he would ever walk again without a cane. Matt's journey through recovery is a miraculous one, and spans from literally learning to walk again to running in the 2008 New York City Marathon. A fascinating speaker, Matt's heartfelt presentation takes the audience through the ups and downs he faced, and is an inspirational story which includes the creation of the I WILL Foundation, which provides coaching, training and financial support to help people overcome adversity and challenges caused by illness or traumatic injury.

Closing Keynote Speaker: John Nance

Lawyer, Air Force and airline pilot, author and ABC News Aviation Analyst, John Nance is one of the key thought leaders to emerge in American healthcare in the past decade. As one of the founders of the National Patient Safety Foundation, John is deeply committed to helping reform American healthcare from a reactive cottage industry to an effective and safe system of prevention and wellness. His riveting, pivotal presentations use the lessons of the recent revolution in airline safety to equally revolutionize the patient safety performance of hospitals, doctors, nurses, and all of healthcare. John's acclaimed book, Why Hospitals Should Fly, won the 2009 Book of the Year Award from the American College of Healthcare Executives.


Two Tracks of Education Sessions Take Place Throughout the Day.

Track A: Quality Toolkit

  • The Customer Experience: Measuring Resident Satisfaction
  • Case Studies: Safely Reducing the Use of Antipsychotics
  • Introducation to INTERACT for Assisted Living 

Track B: Quality for Leader

  • Strategic Applications of Emotional Intelligence for Senior Living Leaders
  • The Voice of Leadership - Excellence in Leadership Through Effective Communication
  • Effective Partnerships between ACOs and Als

Join NCAL in honoring the 2013 winners of the NCAL Awards Program for their outstanding service and care to our residents. NCAL will present awards for:

  • NCAL Administrator of the Year
  • NCAL Nurse of the Year
  • NCAL Noble Caregiver of the Year
  • NCAL National Assisted Living Week® Programming Award