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Sessions for Emerging Professionals

These sessions are recommended for anyone in middle management or who is newer in a practice management leadership role, but there is no restriction on attendance. Note that all sessions are open to all attendees.

Each session is identified by content level: Nuts and Bolts, Strategic, and On the Horizon.
  • Nuts and Bolts sessions cover the basics of what you need to know to manage the day-to-day operations of your practice.
  • Strategic sessions take a higher level view for practice executives planning growth and positioning.
  • On the Horizon sessions give you the information you need to prepare for new industry initiatives.

29 Tech Tools to Create Cool Content for Social Media and Marketing [Nuts & Bolts]
Beth Ziesenis, CSP, Your Nerdy Best Friend

At the Intersection of Culture and Merger [Strategic]
Joianne Meyers, BS, Executive Director of Care Processes and Staff Development, Northern Arizona Orthopaedics; David Bereson, Director of Business Intelligence and Analytics, Northern Arizona Orthopaedics

Building a Remarkable Service Culture that Raises Patient Satisfaction—and the Bottom Line—to New Heights [Strategic]
Gail Schwartz, Vice President—Healthcare Division, trg Marketing Works; Tina Rudisill, President, trg Marketing Works

Concerns With EMR/EHR Documentation in Your Practice [Strategic]
Shannon DeConda, CPC, CPMA, CEMC, CEMA, CMSCS, Partner, Founder, and President, NAMAS

Delivering Exceptional Customer Service [Nuts & Bolts]
Ben Shah, MBA, FHFMA, Chief Executive Officer, Olympia Orthopaedic Associates; Lourie Roberts, Director of Clinical Services, Olympia Orthopaedic Associates

Engagement as Strategy: Get the Right People on Your Bus and Keep Them There! [Nuts & Bolts]
Ryan Smith, MHA, ACHE, Vice President/Chief Operating Officer, Capital Orthopaedics and Sports Medicine, PC

GOAL GET ‘EM! An Intensely-Fun Goal Setting Session [Brain Break]
Linley Paske, Co-Founder, LP2 Boutique Agency; Lauren Pasqualone, Co-Founder, LP2 Boutique Agency

Incorporating Data Analytics and Artificial Intelligence in Orthopaedic Workflow [On the Horizon]
Ranjan Sachdev, MD, MBA, CHC, Founder, Sachdev Orthopaedics, LLC

It’s a Party and You’re Invited: Bring Your Own Device! [On the Horizon]
Eric Christensen, CHCP, Director of Client Services, Healthcare Compliance Pros, Inc.

Managing Up! Leadership Skills for Administrators [Nuts & Bolts]
Debra Phairas, MBA, President, Practice & Liability Consultants, LLC

Transforming Patient Experience, Access, and Outcomes Through the Retail Experience [Strategic]
Robert Jehling, CHRIS, Executive Director, Healthcare, Huron Consulting Group

People-Reading Made Easy: A Simple Framework for Building Effective Professional Relationships [Brain Break]
Mary White, MA, SPHR, SHRM-SCP, Director, Corporate Training / Talent Development, MTI Business Solutions

Recognizing and Preventing Sexual Harassment: What Managers Need to Know [Nuts & Bolts]
Mary White, MA, SPHR, SHRM-SCP, Director, Corporate Training / Talent Development, MTI Business Solutions

That Happened? Yep. And It Can Happen to You. [Nuts & Bolts]
Julie Jines, MHA, CPHRM, Director of Risk Management, OrthoForum Insurance Company c/o IntraHealth Group

The Art of First Impressions for Positive Impact . . . 8 Ways to Transform Relationship Results [Nuts & Bolts]
Susan Young, MSA, Positive Impact & Change Expert, Susan C Young International, LLC

Top-Rated Orthopaedic Practices Increase Revenue via 5-Star Reputations. You Can Too! [On the Horizon]
Ty Allen, eMBA, Chief Executive Officer, SocialClime; Alexander Sroka, CMO, Midwest Orthopaedics at Rush

Truly Happy Hour to Tickle Your Funny Bone and Create a More Positive Work Culture [Brain Break]
Sarah Routman, Laughter Yoga Leader and Teacher, Laugh for the Health of It

Turning Denials into Dollars and Operational Improvements [Nuts & Bolts]
Chastity Werner, CMPE, CRCR, RHIT, NCP, Director of Client Success, HIPAAtrek

Waging War on CHRONIC Issues in Your Practice [Strategic]
Tammie Simao, CMPE, Chief Executive Officer, Orthopedic Partners; Jim Kidd, CMPE, Chief Executive Officer, Advanced Bone & Joint

What Is Sexual Harassment? What Are We Supposed to Do? How Do We Train Supervisors? [Nuts & Bolts] 
Tom Ealey, CPA, Professor / Consultant, Alma College

What Supports a 99214 vs. 99213 and What Does a Detailed vs. Comprehensive Exam Look Like for Orthopaedic Visits? [Nuts & Bolts]
Margie Vaught, CPC, COC, CCS-P, MCS-P, ACS-OR, Consultant, ACDC Consulting

What You May be Missing in Office and Surgical Coding [Nuts & Bolts]
Lynn Anderanin, CPC, CPC-I, CPMA, CPPM, COSC, Senior Director of Coding Education, Healthcare Information Services, LLC

Your Practice. Their Experience. [Strategic]
Tony Edwards, Senior Vice President, Venel
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